EXIN – ITILv3
Objectif : ITIL (Information Technology Infrastructure Library) is a framework from the public and private sectors bringing in a set of guides and best practices for IT service management. The ITIL goal is to provide CIOs and all people interacting with systems tools of information, documents allowing them to improve the quality of their services.
Duration : 01 week (or customized)
Examination place :Cameroon
Validity period : Infinite
Prerequisite :no prerequisite